Privacy Policy
At Kheench, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
When you use our website, we may collect the following information:
• Personal Information: Name, phone number, email address, billing/shipping address.
• Payment Information: For online payments, card/bank details are processed securely by our payment partners. We do not store your financial information.
• Order Information: Details of products purchased, order history, and delivery preferences.
• Website Data: Cookies, IP address, device type, and browsing activity to improve user experience.
2. How We Use Your Information
We use your information to:
• Process and deliver your orders.
• Communicate with you about your orders, returns, or inquiries.
• Improve our website, services, and customer experience.
• Send you updates, promotions, or offers (only if you have opted in).
• Prevent fraudulent activities and ensure secure transactions.
3. Sharing of Information
• We do not sell or rent your personal information to third parties.
• Information may be shared only with trusted partners such as:
• Courier services (TCS) for shipping.
• Payment gateways for secure payment processing.
• We may disclose information if required by law or to protect our rights.
4. Data Security
We implement security measures to protect your personal data against unauthorized access, alteration, or misuse. However, no method of transmission over the internet is 100% secure.
5. Cookies
Our website uses cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings, but some features of the site may not function properly.
6. Your Rights
You have the right to:
• Access and review the personal data we hold about you.
• Request correction or deletion of your information.
• opt out of promotional communications at any time.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
8. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
• 📧 Email: info@kheench.com
• 💬 WhatsApp: +923111141782